This Privacy Policy explains how tng88 collects, uses, stores, shares, and protects personal data provided by users of our online casino and sports betting platform. Your privacy matters to us and we take data protection seriously.
tng88 ("tng88", "we", "us", "our") operates the online gaming platform accessible at https://tng88.cam (the "Platform"). We are committed to protecting the privacy and security of all personal data entrusted to us by users ("you", "User", "Player") in the course of accessing and using our services.
This Privacy Policy ("Policy") describes what personal data we collect from you, the purposes for which we process it, how long we retain it, who we share it with, and the rights you hold in relation to your data. It applies to all personal data collected through the Platform, including during account registration, identity verification (KYC), financial transactions, gameplay, customer support interactions, and marketing communications.
This Policy forms part of the tng88 Terms and Conditions and should be read in conjunction with that document. By creating an account and using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.
Scope Notice: This Policy covers personal data collected and processed by tng88 in connection with your use of the Platform. It does not apply to third-party websites, services, or payment processors that may be linked from the Platform — those parties operate under their own privacy policies.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
tng88 collects personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data we collect are described below.
When you create an account, we collect: full legal name, date of birth, email address, mobile phone number, chosen username, and preferred currency (MYR). This data is required to establish and manage your Account and to verify that you meet the minimum age requirement of 21 years.
To comply with anti-money laundering (AML) obligations and to verify your identity and age, we collect copies of government-issued photo identification (Malaysian MyKad, passport, or driver's licence), proof of residential address (utility bills, bank statements, or official correspondence), and selfie photographs taken during the verification process. This constitutes Sensitive Data and is processed with enhanced security controls.
We collect information about your deposits and withdrawals, including transaction amounts (in MYR), timestamps, payment methods used (including eWallet identifiers, bank account details, and cryptocurrency wallet addresses), and transaction reference numbers. We do not store full payment card numbers on our servers.
We collect records of your gameplay activity, including games played, bets placed, game outcomes, session durations, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gambling monitoring, and regulatory compliance.
We automatically collect certain technical data when you access the Platform, including IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, session timestamps, and geolocation data (at the country/city level). This data is used for fraud prevention, security monitoring, and Platform performance optimisation.
We retain records of communications between you and our support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the Platform. This data is used to resolve queries, improve service quality, and maintain a record of support interactions.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, DOB, phone | Account creation, age verification |
| KYC / Identity | MyKad, passport, utility bill, selfie | AML compliance, age confirmation |
| Financial | Deposit/withdrawal records, payment method | Transaction processing, fraud detection |
| Gameplay | Bets, wins, game history, session time | Account management, responsible gambling |
| Technical | IP address, device type, browser, geolocation | Security, fraud prevention, analytics |
| Communications | Support chat, emails, complaints | Query resolution, service improvement |
tng88 collects personal data through the following methods:
tng88 processes personal data for the following purposes:
tng88 processes your personal data on one or more of the following legal bases:
tng88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly to the extent necessary and pursuant to appropriate safeguards:
To process deposits and withdrawals, we share necessary transaction and identity data with Third-Party Payment Providers including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, RHB, and supported cryptocurrency networks. Each provider operates under its own privacy policy and data handling obligations.
We engage specialist identity verification service providers to assist with KYC document review, age verification, and fraud screening. These providers act as Data Processors under written agreements and are prohibited from using your data for any purpose other than providing their verification service to tng88.
We share technical data (including IP address, device fingerprint, and session metadata) with fraud prevention and cybersecurity partners. This data is processed exclusively for the purpose of protecting the integrity of the Platform and your account.
tng88 will disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, a binding legal order, or to protect the rights and safety of tng88 and its users.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of tng88's assets, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any associated change to this Privacy Policy.
No Unauthorised Disclosure: tng88 will never sell your personal data to advertisers, data brokers, or unrelated third parties. Any third party with whom we share data is contractually bound to process it only for the specified purpose and to maintain appropriate security measures.
tng88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.
tng88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a significant risk to your rights and freedoms, tng88 will notify affected Users as soon as reasonably practicable and will take all necessary steps to contain and remediate the breach.
Your Role in Security: You are responsible for keeping your Account login credentials — username, password, and two-factor authentication codes — confidential. Do not share these with any third party. tng88 staff will never ask for your password. If you suspect unauthorised access to your Account, contact support immediately via live chat.
tng88 uses cookies and similar tracking technologies (including pixel tags and local storage) to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are described below.
You can control non-essential cookies through your browser settings or through any cookie preference tool provided on the Platform. Disabling performance or marketing cookies will not prevent you from using core Platform features but may affect the personalisation of your experience.
Subject to applicable law and any overriding legal obligations tng88 may have, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within a reasonable period and in accordance with applicable requirements.
The tng88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data, close the associated Account, and reverse any transactions in accordance with our compliance procedures.
If you are a parent or guardian and believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
The Platform may contain references to, or integrations with, third-party services including payment processors (such as Touch 'n Go eWallet and DuitNow), analytics tools, and game studio providers. tng88 is not responsible for the data handling practices of any third party. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform.
tng88 does not control how third-party payment providers process the data you submit directly to them during deposit or withdrawal flows. Those interactions are governed by the respective provider's own terms and privacy policy.
tng88 primarily processes personal data within its operational infrastructure. Where personal data is transferred to a third-party Data Processor located in a different jurisdiction, tng88 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that applied within our own systems.
Such safeguards may include: written data processing agreements incorporating appropriate data transfer protections, standard contractual clauses, or transfers to jurisdictions that provide adequate data protection under applicable frameworks. If you require further information about the safeguards applicable to a specific international transfer, please contact us at [email protected].
tng88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform operations. The date of the most recent revision is displayed at the top of this document.
Where material changes are made to this Policy — particularly changes that affect how we use or share your personal data — we will notify you via email to your registered address or via a prominent notice within the Platform, with reasonable advance notice before the changes take effect. We encourage you to review this Policy periodically to remain informed of how tng88 protects your data.
Your continued use of the Platform following the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests in relation to this Privacy Policy or tng88's data processing practices, you may contact us through the following channels:
For data subject rights requests — including access, correction, deletion, or portability requests — please state the specific right you wish to exercise in the subject line of your email. tng88 will acknowledge receipt of your request promptly and provide a substantive response within a reasonable period.
Data Protection Queries: All privacy-related queries are handled by our compliance team who have specific training in data protection matters. We take every privacy concern seriously and will investigate all reasonable complaints thoroughly and in good faith.
Data Rights
tng88 respects your rights as a data subject. Below is a summary of the rights available to you in relation to the personal data we hold. To exercise any right, contact [email protected].
All rights requests are handled by our compliance team. We aim to respond to all data rights requests within a reasonable period. In some cases, we may need to verify your identity before processing a request.
You have the right to request a copy of the personal data tng88 holds about you, along with information about how it is processed, why it is held, and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Please ensure your registered account details remain accurate at all times.
You may request that tng88 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations that require us to retain it (such as AML record-keeping requirements).
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a dispute about its accuracy is being resolved, or while you await confirmation of whether our legitimate interests override your rights.
Where processing is based on your consent or a contract, and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal data where processing is based on legitimate interests, including any profiling conducted for direct marketing purposes. You may withdraw marketing consent at any time.
Privacy Commitments
Our privacy framework is built on six core commitments that govern every data processing decision at tng88.
tng88 will never sell, rent, or trade your personal data to advertisers, data brokers, or any unrelated third parties. Your data is used only to provide and improve our services and to comply with legal obligations.
All data transmitted between your device and the Platform is protected by 256-bit SSL/TLS encryption. Stored personal data and identity documents are encrypted at rest with industry-standard algorithms.
We keep your data only for as long as necessary. Retention periods are defined per data category, based on legal requirements and operational need. Data is securely deleted upon expiry.
Promotional communications are only sent to users who have opted in. You may withdraw marketing consent at any time through your Account settings or by contacting our support team — with immediate effect.
This Policy sets out clearly what data we collect, why we collect it, and who we share it with. We do not process personal data in ways that are not described here without first updating this Policy and notifying you.
All data rights requests — access, correction, deletion, portability — are handled by our trained compliance team. We treat every request seriously and respond within a reasonable timeframe as required.
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